NHTSA Complaint #11476097 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that while her husband was driving 35 MPH, he noticed the vehicle was losing motive power. Her husband pulled over at the nearest gas station and noticed a fuel leak underneath the vehicle. The vehicle was not diagnosed. The dealer was contacted, and the contact was informed that her vehicle had experienced the failure listed in NHTSA Campaign Number: 12V336000 (Fuel System, Gasoline). The dealer informed her that the VIN was not included in the recall. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 130,000.