NHTSA Complaint #11475994 — 2016 MITSUBISHI OUTLANDER

I have a 2016 Mitsubishi Outlander Sport that was purchased in 2020 with 42 thousand miles on it. While I was on the highway I started experiencing acceleration hesitation and my car gave a message saying transmission service needed. I took my car to several mechanics that said my transmission is slipping and getting ready to die. They mentioned CVT issue. I contacted Mitsubishi but they told me according to my VIN my car is not under a recall. However, my mechanics informed me along with several reports that 2015-2016 outlander sports and certain model Lancers were recalled due to acceleration hesitation. When I asked what that meant in plain English I was told my transmission is bad and that’s what causes acceleration hesitation. Then Mitsubishi told me that my car would have to have been manufactured within a certain year in order for the recall to be valid for my vehicle. I was never informed of a recall and didn’t know something was wrong until I was in the middle of the highway with my son in the car. We could have been killed. The transmission in these vehicles are no good and I don’t care about a VIN my vehicle is the year make and model that was recalled. A manufacturing issue is not my issue. I want my vehicle properly repaired. It’s practically new. I have also reached out to my attorney.