NHTSA Complaint #11475956 — 2016 SUBARU CROSSTREK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11475956
Vehicle 2016 SUBARU CROSSTREK
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

At 89,000 the transmission was replaced because of a “known issue” and I was having problems. The car would lurch and hesitate coming off traffic stops. This prompted me to go to the dealer who called Subaru who offered to replace transmission, no further questions asked. Less than 20,000 miles later, this new transmission is causing problems again to the tune of $12,000! They refuse to replace it at no charge when they KNOW the CVT transmissions have issues

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