NHTSA Complaint #11475905 — 2020 HONDA CR-V HYBRID

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11475905
Vehicle 2020 HONDA CR-V HYBRID
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage 18,359 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The contact owns a 2020 Honda CR-V. The contact stated while driving at speeds up to 50 MPH, the Forward Collision-Avoidance alert was heard however, there was no vehicle nearby. Additionally, while driving and exceeding 70 MPH, the Forward Collision Avoidance: Adaptive Cruise Control independently activated, and the vehicle decelerated. The dealer was contacted and notified of the failure. The dealer suggested cleaning the forward-facing camera system. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,359.

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