NHTSA Complaint #11475670 — 2016 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11475670 |
| Vehicle | 2016 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ID |
Consumer Description
Hello, Since February, we have replaced our battery 3 times. Eventually we discovered from a mechanic that the car had a parasitic draw that will drain the battery if the car is not driven every day. We put the battery on a trickle charger every night just in case. Two days ago, the car would not start after sitting in a parking lot for two hours. The AAA guy's first question was "is that a 2015 or 16?". When asked why, he responded "This happens all the time because the computer keeps self-checking and it drains the battery." So now we have a car that could leave us stranded at any time, and based on the number of lawsuits against Subaru for electrical drainage of batteries of their vehicles from 2015-2020, we have a terminal issue that Subaru is well aware of but refuses to acknowledge. This is unacceptable. Doesn't this qualify as gross negligence under some consumer law? Maybe instead of producing commercials with dogs driving their cars, they stand by their customers and fix their mistakes.
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