NHTSA Complaint #11475561 — 2015 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11475561
Vehicle 2015 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

The engine on my well-maintained 2015 Kia Sorento went into limp mode a few weeks ago in the desert of SW Utah. I was fortunately near a small town with a gas station, where I limped in and checked the oil. I had recently been in for routine oil change so I was surprised to find it was completely out of oil. I added oil and it seemed to operate normal again, and I made it back home to Des Moines where a week later the engine began knocking upon startup and acceleration. I didn’t even have the opportunity to bring it in to a mechanic because it died on the road (no injuries or traffic incidents, fortunately). I made some calls and learned that this was an issue for many Sorento models. My Sorento didn’t qualify for the new engine, but the local Kia dealership did offer me $200 for a trade-in.

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