NHTSA Complaint #11475474 — 2018 FORD ESCAPE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11475474
Vehicle 2018 FORD ESCAPE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Came home from work on a Friday afternoon in May. No issues or lights. It stayed parked all night and into Saturday and night. Went to start it on Sunday, temp gauge shot to H, got two messages on the display, 1 - high engine temp, stop safely and 2 - engine fault service now. It only had 102,000 miles so 2000 out of warranty and took to dealership that has been servicing it since purchase and they said it needed a new long block engine. My warrant expired at 100,000 miles. Dealership made me pay for this out of pocket! I was without a car for over 2 months. After an internet search, this model has this problem and Ford is doing nothing to fix it for free! The entire coolant leaked into the cylinders and could have caught on fire! This is absolutely ridiculous for a 4 yr old vehicle I am still paying for! Ford needs to take action immediately and now I have a recall for a possible roll away that can’t be fixed til 4th Qtr 2022???!!!!

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