NHTSA Complaint #11475453 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11475453
Vehicle	2017 HONDA PILOT
Component	ENGINE
Date of Incident	July 23, 2022
Date Filed	July 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Auto stop start failed to restart the engine while in heavy traffic on an interstate. We had to put the car in park, turn on the hazards, turn the car off completely and restart it twice before engine would crank up completely. No warning lamps lit up prior to the car stalling out. We just had our emissions inspection and there were no error codes reported on the ODB scan. We took this to Honda in 2021 and they replaced the car battery but gave us no indication that the start stop feature was malfunctioning. Happy to have Honda or anyone else inspect the car.

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