NHTSA Complaint #11475450 — 2013 JEEP WRANGLER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11475450
Vehicle 2013 JEEP WRANGLER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

My airbag dash light is illuminated. I took it to Park Jeep and the error code suggests that it is the clockspring that should be replaced. - I bought a "legally imported from Canada" 2013 Jeep Wrangler from a large US non-Jeep dealer in 2016. It had 55k miles so it would have been out of warranty. Recently, I had the pab recall work done at a local Jeep dealership. About a month later, my airbag light started coming on intermittently. Because of the timing of the recall work, I went back to that dealership to have them diagnose/see if they were the cause/etc.. They diagnosed it as needing the clockspring. I have been told by two local Jeep dealerships and the folks at 1-877-amjeep that even though the extended warranty on the clockspring applies to ALL NAFTA market vehicles, they wont fix it under warranty. I was actually told, "...the warranty it didn't have at the time it crossed into the US was voided, thus nullifying any future extended warranty that could would have covered other parts." FCA did this extended warranty nonsense to avoid a recall, and if they arent honoring the extended warranty, then there ought to be a recall on the clockspring. MY airbag is NON functioning due to a manufacturing defect and FCA wont fix it. I cannot be the only person that is adversely affected by this.

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