NHTSA Complaint #11475429 — 2008 SUBARU LEGACY

I received my Subaru legacy from the dealer after an unrelated repair. My wife got in the car and very slowly drove through the lot to exit the dealership. She was going 5-6 mph at most and luckily after putting the car into gear she had her hand resting on the center console literally right above the hand brake. As she approached the stop sign to exit the dealership, she put her foot on the brake pedal and it went immediately straight to the floor with no resistance or application of the brakes. She immediately grabbed and pulled the hand emergency brake to stop the vehicle from entering a busy route 3 (West Chester Pike.) After nursing the car back to service at very low mph she parked the car again using the hand brake. Service looked at the car and found ruptured brake lines. The lines were the subject of a recall in 2015 and were supposedly inspected and an anticorrosive was applied.