NHTSA Complaint #11475357 — 2021 TESLA MODEL Y

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11475357
Vehicle 2021 TESLA MODEL Y
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Airbag is OFF for a 123 lb front seat passenger (adult female). This is an intermittent fault -- the passenger airbag status changes during the drive. Possibly half the time the airbag is OFF, when it needs to be ON. Two Tesla Service Center visits were made. The first Tesla Service Center visit reproduced the fault but did not correct it. The second Tesla Service Center visit did not reproduce the fault and did nothing. The passenger airbag status OFF is displayed on the touchscreen. The faulty component(s) could be the seat occupancy sensor(s). This has been an issue since vehicle delivery. The vehicle is available for inspection upon request.

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