NHTSA Complaint #11475262 — 2018 JEEP COMPASS

The contact owns a 2018 Jeep Compass. The contact stated that while her son was driving approximately 15-20 MPH, the vehicle stalled and lost electrical power. There was no warning light illuminated. The contact's son was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic and was diagnosed and determined that the battery fuse had failed. The battery fuse was replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 50,000. THE CONSUMER STATED A FULL REFUND WAS REQUESTED DUE TO THE DEALER NOT DISCLOSING INFORMATION ABOUT THE VEHICLE BEING PREVIOUSLY TOTALED. The consumer stated that they no longer own the vehicle. It is still for sale and there is no salvage title.