NHTSA Complaint #11475104 — 2012 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11475104
Vehicle 2012 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I own a 2012 Subaru Outback 2.5i Premium. The vehicle has approximately 161k miles. Recently, I have noticed the car beginning to stutter when approaching an abrupt stop. There have since been several instances where the car will stall when coming to a quick stop. This happened to me in the middle of traffic one day and I had my family in the car with me. In my opinion, this issue jeopardized the safety of my family. Stalling in the middle of the road and having to restart the car each time is a huge concern for me. My wife and I are now terrified to drive the car due to the looming safety concern. Upon further research, the problem stems from a faulty torque converter on the car, confirmed by TSB 16-90-13R. Subaru has not made this a recall unfortunately, but I don't feel I should be the one to pay the cost for a repair that is in my opinion very serious. Please take action to make this needed repair a more serious concern.

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