NHTSA Complaint #11475097 — 2017 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11475097
Vehicle	2017 FORD FOCUS
Component	STEERING
Date of Incident	July 14, 2021
Date Filed	July 21, 2022
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2017 Ford Focus. The contact stated while parked or while driving approximately 5 MPH, the power steering malfunction warning light illuminated. The vehicle was taken to the local dealer and diagnosed with power steering rack failure. The vehicle was then taken to a local independent mechanic and the failure was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.

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