NHTSA Complaint #11475059 — 2015 LINCOLN MKC

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11475059
Vehicle	2015 LINCOLN MKC
Component	EXTERIOR LIGHTING
Date of Incident	June 15, 2022
Date Filed	July 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Our car is in excellent running and cosmetic condition. It has been well maintained and garaged and never in an accident. Recently my wife was driving and was getting angry gestures, honking, and yells from other cars. She discovered that her breaklights and blinkers were not functioning. It is an intermittent problem. It took the ford dealer multiple days to be able to recreate the problem. They state that the BCM needs to be replaced, but that it is a discontinued part that they cannot fix. It was discontinued in 2016. They also said they have at least one other car at their dealership with the same issue. I don't understand how they can just wash their hands of a safety issue for a car that is less than 7 years old.

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