NHTSA Complaint #11470357 — 2015 LINCOLN MKC

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11470357
Vehicle	2015 LINCOLN MKC
Component	EXTERIOR LIGHTING
Date of Incident	March 1, 2022
Date Filed	June 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Left headlight goes on and off. Dealer can’t find the problem. Has offered different very expensive options to see if it would work. One part that was told may be needed is the body control module which Lincoln and Ford has discontinued. Told they can try replacing the entire assembly but would not guarantee a fix. This repair is costly. Was then told I may need to purchase a new car instead of the dealer trying to resolve the problem. Car will not pass inspection if this is not fixed.

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#11472953 — July 8, 2022 — Driver side Headlight goes on and off. Signal light not working. Dealership said new BCM is needed and unfortunately ...

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