NHTSA Complaint #11475035 — 2018 BMW X3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11475035
Vehicle 2018 BMW X3
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

* Components: Per dealership, Heat exchanger (metal) and oil filter housing (plastic), oil filter housing supports the heat exchanger, vehicle inspected by dealership and available for further inspection. *Vehicle unexpectedly overheated while driving on interstate risking the safety of driver/passengers and others. Dealer's (manufacturer) technician stated that the heat from the metal exchanger warped the plastic oil filter housing causing coolant to leak from heat exchanger, thus not allowing coolant to circulate to engine (leaking out) and causing vehicle to overheat. Metal warping (or potentially melting) plastic seems hazardous *Dealer's technician (manufacturer) inspected and identified the problem and quoted a cost of $3,140.80 to repair (this is seemingly a manufacturer's design flaw). Vehicle's warning system displayed an alert that coolant level was low while driving on interstate and recommended adding coolant soon. Driver pulled over within 5 min of warning light and added coolant. Within 5 min of driving away, Vehicle's onboard warning system displayed warning that vehicle coolant was low and engine temperature was elevated but it was safe to drive a low speed and consult nearest dealership, 2 min afterwards, vehicle alerted driver that engine overheated and to stop vehicle and contact nearest dealership. Vehicle towed to nearest dealership.

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