NHTSA Complaint #11474969 — 2018 JEEP GRAND CHEROKEE
BACK OVER PREVENTION:DISPLAY FUNCTION issue reported to NHTSA
Complaint Details
| ODI Number | 11474969 |
| Vehicle | 2018 JEEP GRAND CHEROKEE |
| Component | BACK OVER PREVENTION:DISPLAY FUNCTION |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the navigation screen was delaminating. The contact stated that the failure caused the screen to flicker. Additionally, the contact stated that the failure had caused the touchpad to operate independently. The contact stated that the delamination also caused the touchpad to change the address on the GPS while driving, which was distracting to her. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 40,000.
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