NHTSA Complaint #11474940 — 2017 SUBARU FORESTER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11474940
Vehicle	2017 SUBARU FORESTER
Component	UNKNOWN OR OTHER
Date of Incident	March 1, 2022
Date Filed	July 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I started noticing grid lines on my computer screen and am unable to read the screen. I took the car to Suburu and was told they were always there but I have owned the car for six years and they just appeared this March. I asked them to replace the screen as I cannot read it and was told they wouldn’t replace it until it shows gridlines in the dark which doesn’t do me any good as I don’t drive after dark. Someone online said there is a Bulletin Number 15-177-14R; Revised 07/26/19 cause Defective Display Unit. Recommendation: Order an exchange head unit following the normal procedure. FF667UM

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