NHTSA Complaint #11474720 — 2015 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11474720
Vehicle	2015 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	July 19, 2022
Date Filed	July 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Two issues to flag: 1) Door handles are defective. I have now had to replace all 4 door handles at $500+ each. There is clearly a design issue that should have been addressed and every part failing in the same way is unacceptable. 2) Phantom braking when 'Autopilot' engaged... rarely the car will brake hard at highway speeds for no apparent reason. I have noted this seems to occur on specific parts of road such as driving under an overpass with an uphill slope... this has been dangerous and required quick reactions to prevent the car from stopping on the highway.

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