NHTSA Complaint #11474580 — 2018 KIA FORTE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11474580
Vehicle	2018 KIA FORTE
Component	ENGINE
Date of Incident	June 30, 2022
Date Filed	July 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I took my 2018 Kia Forte LX to get an oil change on June 28, 2022 at Jiffy Lube. A week after my oil change, I noticed that oil was leaking from my car. I went back to Jiffy Lube to have them inspect for a leak. I was informed that there was a puncture on the top of my oil pan and it would need to be replaced. I bought a new oil pan from advanced auto parts and had my mechanic change it. He informed me that it looked to be a manufacture defect. I googled recalls for 2018 Kia Forte's and saw there has been a recall for some models. Recall number SC210. I would like to know if I could be reimbursed for the oil pan. I have my receipt from Advanced Auto parts and I have pictures of the puncture. Also my mechanic put my old oil pan in a box, if that is needed as well.

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