NHTSA Complaint #11474509 — 2013 FORD EXPLORER
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP issue reported to NHTSA
Complaint Details
| ODI Number | 11474509 |
| Vehicle | 2013 FORD EXPLORER |
| Component | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP |
| Date of Incident | |
| Date Filed | |
| Mileage | 107,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to restart the vehicle. The contact related the failure to a faulty fuel pump; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA as well as take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 107,000.
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