NHTSA Complaint #11474426 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11474426
Vehicle	2020 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2022
Date Filed	July 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Electrical system freezes/reboots spontaneously during operation; electrical system fails to power off after engine stops; electrical system stays on and drains battery, leading to car not starting; car has refused to start while away from the house due to battery drain from electrical system; car will sometimes start with all systems disabled (RAB, eyesight, cruise, etc.) due to electrical issue; car has current Virginia state inspection through December 2022; car was inspected by Sheehy Subaru in Fredericksburg, VA and "software update" was pushed 17 May 2022; problems persist even after software update on 17 May 2022.

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