NHTSA Complaint #11474390 — 2021 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11474390
Vehicle 2021 TESLA MODEL Y
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I own a 2021Tesla Model Y. I took possession of it on August 7, 2021, in Santa Barbara, Ca. Ever since, I continuously experience automatic emergency braking (phantom braking) episodes while using cruise control or autopilot. It is very dangerous because I almost got rear-ended. I've had it in Tesla's service center several times for inspection. They always say the technicians can't fix the phantom braking problem, that only the engineers can, and that they are working on it. It's been one year and there hasn't been a software update to remedy the dangerous flaw. Will you please force Tesla to fix the hundred, perhaps thousands, of Tesla Models 3 and Ys that have this problem? An investigation and recall would be welcomed. Thanks!

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