NHTSA Complaint #11474237 — 2016 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11474237
Vehicle 2016 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

My 2016 Hyundai Santa Fe Sport's engine just stopped on me on Friday afternoon June 17th. I was driving home from work, going about 45mph when the engine started making a loud clicking noise & the engine light started blinking and then died , I was able to coast into a neighborhood but the car wouldn't start back up so I had to have it towed to the dealership I bought it from. The car has since been at the Dealership that I bought it from used in February 2021 with 87K miles on it. The dealerships service department says that the engine seized and that it needs to be replaced. They submitted a request to Hyundai USA to replace the engine but Hyundai USA has denied the request twice now. Unfortunately We owe $11k still as we have not even had it a year & a half. I discovered , upon some reserching that many people across the country have had or are currently experiencing the same issue with Hyundai USA. Looking for any help to solve my issue. I've been without a car since 6/17/22.The Dealership has no loaners & renting a car out of pocket is $400 - $500 per week. Please help

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