NHTSA Complaint #11474200 — 2016 MAZDA CX-9

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11474200
Vehicle	2016 MAZDA CX-9
Component	POWER TRAIN
Date of Incident	June 3, 2022
Date Filed	July 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

Our head gasket is needing to be replaced and sounds like this is an apparent Mazda problem how wide spread it is. The cost is over $5,000 for this single repair, possibly over $6,000 if head is cracked. I only have a parts list showing $1,700 in parts. Service manager said about 18 hours at $189hr totalling $3,402.

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