NHTSA Complaint #11474154 — 2005 CHEVROLET EQUINOX

The contact owns a 2005 Chevrolet Equinox. The contact stated that upon inserting the key into the ignition switch, it failed to function properly. There was no warning light illuminated. The vehicle was taken to the dealer where it was repaired under NHTSA Campaign Number: 04V302000 (POWER TRAIN). However, the failure reoccurred and the vehicle was taken to a second dealer, Countryside Chevrolet (71 Cat Creek Rd, Franklin, NC 28734), where the ignition switch was replaced for a second time under the recall. However, the failure persisted. The contact's daughter was unable to start the vehicle after several attempts. The contact contacted AAA who assisted her daughter to start the vehicle. The contact's daughter was able to continue driving. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 115,000.