NHTSA Complaint #11416474 — 2005 CHEVROLET EQUINOX

ELECTRICAL SYSTEM issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11416474
Vehicle	2005 CHEVROLET EQUINOX
Component	ELECTRICAL SYSTEM
Date of Incident	July 31, 2020
Date Filed	May 13, 2021
Mileage	15,900 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20-30 MPH, THE TRANSMISSION FAILED TO SHIFT AS NEEDED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO EXCEED 20 MPH. ADDITIONALLY, THERE WAS AN ELECTRICAL SURGE THAT WENT THROUGH THE STEERING WHEEL CAUSING AN INJURY TO THE CONTACT. MEDICAL ATTENTION WAS NEEDED. THE CONTACT STATED THAT AFTER TURNING THE IGNITION SWITCH TO THE OFF POSITION, THE VEHICLE WAS STILL RUNNING. THE BATTERY TERMINALS WERE DISCONNECTED AND THE VEHICLE SHUT-OFF. THE VEHICLE WAS TAKEN TO RICK HENDRICK CHEVROLET NORFOLK (6252 E. VIRGINIA BEACH BLVD, NORFOLK, VA 23502, (757) 266-5804) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED, AND THE ELECTRICAL SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 15,900.

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