NHTSA Complaint #11474083 — 2016 TESLA MODEL X

The contact owns a 2016 Tesla Model X. The contact stated that while driving at various speeds, there was an abnormal creaking sound coming from the front suspension of the vehicle. The cause of the failure was not yet diagnosed nor repaired. The contact indicated that the sound was caused by insufficient lubrication of the suspension ball joint and socket during manufacturing of the vehicle and the manufacturer was aware of the issue. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 60,000.