NHTSA Complaint #11473768 — 2017 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11473768 |
| Vehicle | 2017 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
During a routine tire rotation, the service technician advised me that the brake calipers appeared to be swelling when heating up and were cutting grooves into the wheels. He proceeded to show me the damage and indicated that this could result in a catastrophic event if not corrected. I immediately took the vehicle to the dealership and informed them of the issue. It was looked at and agreed that was the problem. I was advised to contact the manufacturer to start a claim. So far, that is of no benefit. They are basically telling me that until a catastrophic event occurs, there is nothing they will do. I am still trying to get them to cover it. These are all factory parts and I am the sole owner of the vehicle.
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