NHTSA Complaint #11473662 — 2014 FORD TRANSIT CONNECT

Vehicle is currently being repaired at a Ford dealer. They have diagnosed the malfunction as a fuel pump failure and have ordered replacement parts. I will ask the service center to save the parts. The vehicle lost power in the fast lane of I5. Traffic was moving at or above the 70 MPH posted speed limit including large trucks. I was able to turn on the 4 way flashers, change lanes, and move the vehicle to the shoulder out of traffic, but the situation could have easily resulted in a collision due to the abrupt loss of power. It was towed to the Ford dealer 15 miles from the incident when it would could not be restarted. Because the shoulder was narrow there was insufficient room for me to safely open the drivers side door and deploy my wheelchair lift and transfer seat to exit the vehicle. It took approximately an hour for AAA to arrive in 100 degree weather. I don't believe the dealer has removed the defective pump yet but they were unable to start the vehicle because of the problem. There was no warning anything was wrong, it simply slowed down and did not respond to giving more gas. Attempts to restart the vehicle on the side of the road resulted in the engine misfiring and rapidly dying. The next morning at the dealer the car turned over OK but did not show any signs of starting. No warning lights were present. This vehicle has only 28,000 miles on it and there are reports of both a Fuel Pump recall on some 2014 Ford Transit Connect Vans, and other early failures on Vans not in the Recall indicating the problem may not be confined within the scope of the original recall.