NHTSA Complaint #11473532 — 2019 HARLEY-DAVIDSON FLHTCUTG

The contact owned a 2019 Harley- Davidson FLHTCUTG. The contact stated that while riding approximately 75 mph, the motorcycle made a sudden and radical turn to the left. The contact was able to regain control of the steering but approximately thirty minutes later the motorcycle made a sudden and radical turn to the right causing the contact to lose control of the motorcycle and crash. No further information on the crash was available. During the crash, the contact sustained severe injuries which include fractured cervical and lumbar vertebras, fractured ribs, and head trauma. A police report was taken at the scene. The motorcycle was destroyed and towed away. The cause of the failure was not determined. The contact indicated that the vehicle had experienced the same failure listed in the NHTSA Campaign Number: 19V843000(Service Brakes). The manufacturer was notified of the incident and informed that the motorcycle was previously serviced under the recall listed above. The local dealer was not contacted. The failure mileage was 4,635.