NHTSA Complaint #11473525 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while attempting to shift into reverse, there was a message displayed that the vehicle was not in parking(P). The contact stated she moved the gear shifter back to park(P), restarted the vehicle, and continued driving to her destination. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) two days later. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 126,000.