NHTSA Complaint #11473356 — 2017 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11473356
Vehicle	2017 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	July 11, 2022
Date Filed	July 11, 2022
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting to drive(D), there was a loud thumping noise heard. The “Service Transmission” message was displayed and the vehicle would not accelerate properly. The vehicle was slowly driven to the nearby dealer who examined the vehicle and diagnosed that transmission had failed and needed to be repaired. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 74,000.

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