NHTSA Complaint #11473234 — 2016 CHEVROLET CRUZE

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP issue reported to NHTSA

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Complaint Details

ODI Number 11473234
Vehicle 2016 CHEVROLET CRUZE
Component ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The water pump leaks which will cause the vehicle to heat up. There is a recall on the same vehicles for prior years and it's the same parts. For some reason later years weren't added to the recall, but they are also defective. It is available for inspection, but I need to get it fixed quickly before it harms my engine. It is a 2016 model and have had it fixed once already while under warranty. I have not had any warning lights yet, but I noticed it leaking like the first time it happened. It puts my safety at risk if I get stranded somewhere because I can't drive my car home. I live in the desert and it's 100 degrees out most of the time which can cause heat stroke quickly. I have not taken it to the dealer, but I would rather use non dealer parts at this point or I will have to do this possibly again in a couple of years when it fails again. The vehicle has not been inspected yet, but it's the same thing as the first time. Same place.

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