NHTSA Complaint #11473207 — 2017 LAND ROVER RANGE ROVER EVOQUE

The entire top of windshield is not secured to the vehicle. This was first noticed when water came into the interior cabin while being driven in the rain. Upon further inspection I've discovered even a slight push on the windshield, from the inside of the car, causes the windshield to raise up away from the vehicle. This happens along the entire top of the windshield from driver's side to passenger side of the vehicle. The dealer has inspected the vehicle and confirmed the fix for this is to replace the windshield. I've also made Jaguar Land Rover North America aware this issue is affecting my specific vehicle. They are already aware that this issue is happening - please reference Tech Bulletin N221NAS4 issued on March 20, 2020. However, there has not been a recall, and this repair is not considered a warranty item. There was a 2 month wait to have my vehicle looked at by the dealer, and now an expected 3 month wait for the new windshield to be installed. In the mean time, I believe this is a safety hazard because the windshield will not function properly in a crash. In addition, if driven in the rain, the water rolling down the inside of the windshield or pouring onto the steering wheel and seat of the driver presents a hazard. I have video of the water leaking into the vehicle and also of the windshield movement.