NHTSA Complaint #11717410 — 2017 LAND ROVER RANGE ROVER EVOQUE

I am the owner of a 2017 Range Rover Evoque (VIN: [XXX] ) purchased from Star Auto Works in March 2025 with approximately 56,000 miles. Within months of purchase, the vehicle suffered a catastrophic turbocharger failure, a critical powertrain component that renders the vehicle unreliable and potentially unsafe to operate. A turbocharger is engineered to last significantly longer than the mileage at failure. This type of premature breakdown strongly indicates a manufacturing defect rather than normal wear. As such, the circumstances raise substantial concerns regarding: Breach of the Implied Warranty of Merchantability — The vehicle was not reasonably fit for its ordinary purpose at the time of sale. Breach of Manufacturer Warranty Obligations — A failure of this magnitude warrants immediate manufacturer participation. Sale of a Vehicle Containing a Likely Pre-Existing Defect — The timing of the failure supports the conclusion that the condition existed prior to my purchase. I have made good-faith efforts to resolve this matter cooperatively. However, the financial burden of a major engine repair resulting from a premature failure is not one I am willing to absorb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)