NHTSA Complaint #11473137 — 2020 GMC SIERRA 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11473137
Vehicle 2020 GMC SIERRA 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The truck stated to have the check engine light on, by the time that happened the brakes were hard to step on it and the steering wheel hard to turn, I had been asking to GMC superior of Siloam springs to check the truck because, got scared while I couldn't make stop the truck while on traffic, but they don't had open appointments for that day or the other following days, so a week after they got one and I missed because my work, I set another one at GMC on Springdale but they want me to charge me whenever the truck has an extended warranty, so I told them to leave it like that so finally got another appointment at Siloam springs location but while driving down there the same thing happened all the light on warning messages on the dash board start showing up and the brakes were hard to step on it and the steering wheel hard to turn, I got told them what was happening, about and how exactly happened. That day after 30 minutes I got a call saying that it was fixed I still asked if they were sure he said yes, the next day I almost crashed with a neighbor at my work place because I couldn't stop the truck, so today I took back the truck and the guy at the desk told me that they may just erase the codes and don't really checked what was wrong, I'm just filling this report because even if I got full coverage on that truck, I'm not gonna be responsible if I'm involved in an accident.

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