NHTSA Complaint #11472974 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that she had stopped her vehicle near a stop sign and shifted to park. Another vehicle drove by as the contact's vehicle independently rolled forward at approximately 3 MPH and crashed into the passenger rear door of a moving vehicle. The contact stated that her vehicle had minor scrapes to the driver's side bumper and there were minor scratches to the passenger door of the other vehicle. The contact stated she went to the ER the following day with neck pains. There were no other injuries to the other driver or her passenger. The police were on scene but did not file a report. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The contact stated that she had received a recall letter for NHTSA Campaign: 22V413000 (Power Train). The failure mileage was unknown.