NHTSA Complaint #11472572 — 2018 HYUNDAI ELANTRA

My husband was driving the car when all of a sudden it stalled during morning rush hour traffic. As traffic zipped by us he quickly put the car in neutral and started the car. When it turned back on the car made a loud knocking noise. He proceeded to drive back home where it stalled one more time. When he was getting close to the house the knocking noise got louder. He then called our local Hyundai dealership and they stated that they would not inspect the car for well over a week. We then had a mechanic come over the house to take a look at it. The mechanic stated that we didn’t have any oil left in the engine. Even though we had an oil change three months, the engine had burned through all of the oil. We bought oil to fill the engine but chose not to drive the car anymore out of fear for our safety and of messing up the engine any further. The car has not been inspected yet by the manufacturer, but we are speaking to Hyundai Consumer Affairs about it. Also, before the incident and at the time of, there was no lights or warnings for the engine or that it was missing oil.