NHTSA Complaint #11472544 — 2011 JEEP GRAND CHEROKEE

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle lost motive power and shut off without warning. The contact then discovered that the vehicle was included in NHTSA Campaign Number: 19V813000 (Electrical System). The vehicle was taken to a dealer and the recall repair was completed; however, the failure persisted after the repair. After the initial recall repair, the relay was replaced twice but the failed to fix the vehicle. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 132,000.