NHTSA Complaint #11472526 — 2013 NISSAN VERSA

I TOOK THE 2013 NISSAN VERSA TO RICART NISSAN DEALERSHIP ON 2 DIFFERENT OCCASION DUE TO THE CAR WAS SHIFTING DIFFERENTLY AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR THE ONLY THING THEY TOLD ME WAS THE CAR HAD A CVT TRANSMISSION AND THAT IS WHY II FEEL THE JERK IS BECAUSE A CVT TRANSMISSION YOU WILL FEEL THE GEARS CHANGING AND THAT IT IS DIFFERENT THAT AN AUTOMATIC TRANSMISSION. MY DAUGHTER WAS DRIVIING ON THE FREEWAY AND THE CAR STARTED JERKING AND SO PULLED OVER AND AND PUT THE CAR IN PARK AND THEN SHE CALLED ME HER MOTHER [XXX] TO GET HELP OFF OF THE FREEWAY. WHEN I GOT THERE A POLICE CAR PULLED UP BEHIND US AND PUT HIS LIGHTS ON AND CAME TO THE CAR AND SAID HE WOULD SATY TO KEEP US FROM GETTING HIT ON THE FREEWAY FOR OUR SAFETY UNTIL WE GET THE CAR TOWED.. I TIRED TO PUT THE CAR IN GEAR THE CAR WOULDN'T GO INTO ANY THAT LET ME KNOW THAT THE TRANSMISSION WAS OUT CALLED INSURANCE COMPANY TO HAVE THE CAR TOWED TO MY MECHANIC WHICH HE INFORMED ME THAT THE TRANSMISSION WAS OUT AND THAT IT WOULD NEED A NEW ONE. I CALLED THE INSURANCE COMPANY AND CHANGED THE COVERAGE ECAUSE WAS NOT ABLE AT THE TIME TO GET IT FIXED .THE CAR IS CURRENTLY AT A-TEAM TRANSMISSION GET A NEW ONE PUT IN. THERE WAS NO WARNING LAMPS, MESSAGES OR SYMPTOMS OF THE PROBLEM PRIOR TO FAILURE. I CANT BELIEVE THAT THIS STUFF HAPPENS AND PEOPLE IN THE WORLD ARE TAKING ADVANTEGE OF. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).