NHTSA Complaint #11472516 — 2015 KIA SPORTAGE

The contact owns a 2015 Kia Sportage. The contact stated that the vehicle failed to restart after briefly turning off the vehicle. The vehicle was initially towed to her residence and was later towed to Shawnee Mission Kia (7951 Shawnee Mission Pkwy, Mission, KS 662020). The dealer informed her that the battery would be replaced and that an oil change would be performed; however, the failure continued immediately upon the contact leaving the dealer. The failure worsened over time and the contact discovered that the battery was never replaced. The vehicle was then taken to an independent mechanic where the vehicle was diagnosed with engine failure. The contact was also informed that the vehicle was included in NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic). Another dealer was then notified about the recall and informed her that the failure was not related to the recall. The manufacturer had yet to notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.