NHTSA Complaint #11472450 — 2022 VOLVO XC60

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11472450
Vehicle 2022 VOLVO XC60
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

Brand new vehicle that I brought home 18 days ago. Went to start car this morning and it had zero power. The FOB didn't work so I couldn't get into my car. Tow Truck Driver jump started car successfully. Fortunately, I instructed the driver to take it to the dealership anyway because there was no reason for the new vehicle to have a dead battery. I had left the car running and returned to it after chatting with driver. At some point a warning message appeared on the display reading "Stop Safely. 12V Battery Critical Charging Fault." If I had driven off after the car was jump started -- as I have always done before -- the vehicle could have gone into a serious fail mode that would have endangered me and those around me. Prior to this event, I had a few minor electrical glitches that I ignored because I thought they were either user error or my imagination. For example the sensors were reporting that I was driving too closely to another vehicle but there was no other vehicle around me -- any where. I have read Volvo forums and understand this has happened to other people and there have been even more significant electrical problems that could have ended badly. I've been trying to find information about Volvo addressing the issues. But I have not even seen that they have acknowledged the problem. This is a dangerous car. Please, investigate these issues. Look at the driver forums to help assess the issue. I am still waiting for a response from the service department and will provide more details as I get them.

Related Complaints for the 2022 VOLVO XC60

Other ELECTRICAL SYSTEM Complaints

#11674057 Manufacturer Recall NumberR10320 NHTSA Recall Number25V282 the recall for "Camera is Temporarily Not Available" was p...
#11616735 Case number 240821-000271 was opened on 8/21/24 with Volvo Car USA Support. I have three main concerns: 1) The in...
#11608616 This Volvo XC60 B8 has a serious deficiency with the 12v system and main Battery where it discharges below 10v when t...
#11586454 What component or system failed or malfunctioned, and is it available for inspection upon request? -The backup camer...
#11558778 The contact owns a 2022 Volvo XC60. The contact stated that on several occasions while the vehicle was turned on, the...

Recent Complaints for the 2022 VOLVO XC60

#11714457 FORWARD COLLISION AVOIDANCE The contact owns a 2022 Volvo XC60. The contact stated that while driving approximately 45 MPH during nighttime, the ...
#11714255 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL The contact owns a 2022 Volvo XC60. The contact stated that while operating the vehicle, the instrument cluster displ...
#11714255 LATCHES/LOCKS/LINKAGES The contact owns a 2022 Volvo XC60. The contact stated that while operating the vehicle, the instrument cluster displ...
#11708704 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Even after the Volvo R10320 - WAM Upgrade recall, the backup camera is STILL unavailable at times when reversing. Th...
#11699891 UNKNOWN OR OTHER My car has been updated with software for a recall concerning the back up camera not operating when placed in reverse...
Check any vehicle history by VIN - Free vehicle history report