NHTSA Complaint #11472386 — 2020 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11472386
Vehicle	2020 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	ENGINE
Date of Incident	July 5, 2022
Date Filed	July 5, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

While driving down the highway at about 65MPH on battery, the car suddenly lost power when the battery reached <1% instead of immediately switching to gasoline powered mode. The car continued to slow down until it was stopped and gave an error saying to service the charging system. I was then able to turn the car off and restart it, from that point it continues in gasoline mode. This was a dangerous situation to loose power unexpectedly on a busy highway. The vehicle has not yet been inspected by the manufacturer.

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