NHTSA Complaint #11472105 — 2017 CHRYSLER PACIFICA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11472105 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
My “New to me” 2017 Chrysler Pacifica Touring L has a steering issue. When driving at a variety of speeds, and with gentle steering inputs, the steering wheel “sticks” in turns. I first noticed it on curves on the interstate, after I would input a slight right turn to follow the bend in the road, the steering wheel would not return to center on it’s own, as is normal. Instead it took a noticeable effort to pull the steering wheel out of the stuck position. Causing quite erratic steering inputs on the interstate. (For example, the steering sticks to the right, and I drift to the far right side of the lane, and then once I apply enough force to overcome the “jam” the steering releases, and I swerve back to the left of my lane). It happens very regularly, although not all the time. With time, I have gotten accustomed to it, and usually don’t leave my lane anymore. But I just hope it never happens at a critical time, or gets worse! It seems to only happen on gentle turns to the right. There are no associated lights or warnings. I am quite knowledgeable about cars; I have seen some people in online forums suggest that it might be an alignment, or the wrong tires, or ruts in the road. I am certain it is not that. The car is malfunctioning, I am certain of that. I would suspect it is an issue with the electric power steering system. But I wouldn’t rule out the rest of the steering system, or even some suspension issue. I have not had it to a dealer, or a shop yet. As the car is still pretty new to me. Still researching the problem through online forums.
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