NHTSA Complaint #11472075 — 2022 KIA TELLURIDE

Cracked windshield developed within hours and it was sitting in the driveway. I have not had this vehicle for more than 30 days only to find out this is a MAJOR issue I have to jump through hoops to fix. I was sold Ownershield (and sent them photos for review) and was told when sold that product that I could get the KIA windsheild replaced with KIA parts (they knew this would happen). But today I was informed by Ownershield that if I were to use Safelite my claim may not be covered...what a SCAM! It is like a sideways J, right in the middle of the windshield so it is messing with my visibility and is unsafe. No warning of anykind given even after starting up the car. KIA needs accountability on fixing these issues especially with theybare tacking on additional fees for 'shortages'.