NHTSA Complaint #11472049 — 2016 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11472049
Vehicle	2016 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	June 30, 2022
Date Filed	July 1, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CPU compatibility to existing OS and memory system causing multiple failures during driving with: 1. instrument cluster reset or reboot (temporarily disables all controls related to buttons/knobs on steering wheel and possibly other safety functions), 2. main nav/computer screen reset or reboot (temporarily disables all controls), 3. auto braking activation (cannot be disabled by user) enabled at dangerous and unpredictable times of city traffic, 4. backup camera picture not updating/frozen during backing uo vehicle, creating illusion of: a. not moving when in reverse while driving, b. not showing objects that may be directly behind vehicle when in reverse Manufacturer (Tesla) service ticket opened and closed as “resolved with memory reset” without follow-up if problems still occur

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