NHTSA Complaint #11471895 — 2017 FORD FOCUS

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11471895
Vehicle	2017 FORD FOCUS
Component	SEATS
Date of Incident	June 27, 2022
Date Filed	June 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

1) A bracket that connects the seat to the rails that are attached to the floor had a weld break. Photos provided below. 2) The seat is no longer attached to the car in this particular part 3) No 4) I took the car to my dealer who did not physically look at it but refused to do anything to help me because the car was no longer within warranty period. They could provide me a quote only after I paid a $220 diagnosis fee. The part to repair is $1,020 before diagnosis charge, labor, and tax. 5) There were no warning or symptoms prior to the failure.

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