NHTSA Complaint #11471586 — 2014 FORD EXPLORER

The contact owns a 2014 Ford Explorer. The contact stated while driving 30 MPH and making a left turn, the low coolant warning light was illuminated. The contact was able to park on the side of the roadway. The contact stated that her husband later added coolant to the reservoir. After starting the vehicle, the warning light was off. The contact stated that her husband saw coolant leaking from the water pump. The contact was able to drive to her residence. The contact called multiple independent mechanics and made them aware or the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.